Terms and Conditions

Fix Dessert Chocolatier
Website: www.fixdessertchocolatier.be

Welcome to Fix Dessert Chocolatier. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Fix Dessert Chocolatier, a UAE-based business specializing in premium handcrafted desserts and chocolates. Throughout the site, the terms “we”, “us”, and “our” refer to Fix Dessert Chocolatier.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions, including any additional terms, conditions, and policies referenced herein.

2. Use of Website

You agree not to use our website for any unlawful or prohibited activity. You must not:

• Transmit any malware, viruses, or any destructive code
• Attempt to gain unauthorized access to our servers or systems
• Use our content, images, or branding without written permission

3. Orders and Payments

• All prices on the website are in AED (UAE Dirhams) unless otherwise stated.
• Payment must be made in full at the time of ordering via the available secure payment gateways.
• Orders are confirmed only once payment is successfully processed.

We reserve the right to refuse or cancel any order at our discretion. If we cancel an order, we will notify you and issue a full refund where applicable.

4. Product Descriptions

We make every effort to display our products accurately. However, due to the artisanal nature of our desserts, slight variations in appearance, color, or size may occur.

Allergy warnings are provided on each product listing. It is your responsibility to review ingredients before purchase.

5. Shipping and Delivery

Please refer to our Shipping Policy for details on processing times, delivery methods, and estimated arrival. Fix Dessert Chocolatier is not responsible for delays due to courier issues or customs clearance outside our control.

6. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns. For quality concerns or damaged items, please refer to our Returns Policy for resolution procedures.

7. Intellectual Property

All content on this website including images, text, logos, recipes, packaging, and design is the intellectual property of Fix Dessert Chocolatier. No content may be copied, reproduced, or reused without prior written consent.

8. Limitation of Liability

Fix Dessert Chocolatier is not liable for any direct or indirect loss, injury, or damage arising from the use of our products or website, except as required by law.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes will be handled exclusively in the UAE jurisdiction.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes implies acceptance of those updates.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
info@fixdessertchocolatier.be